Legal

Privacy Policy

This policy describes how we handle personal data on the GMS Platform.

1. Information We Collect

We collect account information, names, company names, departments, roles, email addresses, phone numbers, addresses, billing and shipping information, organization information, RFQs, quotes, orders, payments, documents, messages, uploaded files, and related transaction data.

We may also collect technical information such as logs, cookies, IP addresses, device and browser information, activity history, error reports, and security events.

2. How We Use Information

We use information for identity verification, account administration, RFQs, quotes, orders, payments, shipping, document generation, support, notifications, quality improvement, security, fraud prevention, legal compliance, audits, billing, and dispute handling.

We may use aggregated or de-identified information for service improvement, demand analysis, and business decisions.

3. Sharing and Processors

We may share information as needed with buyers, suppliers, logistics providers, payment providers, identity or verification providers, email delivery providers, cloud and CMS providers, analytics providers, professional advisers, public authorities, and other parties required by law or transaction execution.

We require processors to handle information only as necessary and with appropriate safeguards.

4. International Transfers

Because the GMS Platform supports international commerce, information may be transferred to or stored in countries or regions outside the user's location.

We apply safeguards required by applicable law.

5. Retention and Security

We retain information for as long as needed for the purposes described above, including contract, accounting, tax, customs, audit, legal compliance, and dispute needs. Information that is no longer needed is deleted or anonymized using reasonable methods.

We use reasonable safeguards such as access controls, encryption, logs, permission management, and backups.

6. User Rights

Subject to applicable law, users may request access, correction, deletion, restriction, portability, objection, or withdrawal of consent for their personal data.

Some information may need to be retained for transactions, accounting, legal compliance, or dispute handling.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to keep users signed in, protect the service, remember settings, understand usage, and improve the platform.

Users can limit cookies through browser settings, but some features may stop working.

8. Contact

For privacy inquiries, contact info@gmsc.co.jp.

We may update this policy when necessary. If changes are material, we will notify users by reasonable means.